If you are unable to see the plugins panel on your WordPress dashboard, there may be a few different reasons as to why this might be happening. Some issues can be easier to fix than others, but it's best to find the source of the problem before attempting to fix anything.
Different Hosting
The most common reason as to why you can't see your plugins panel is because you have different hosting that does not allow plugins. There is a difference between having a WordPress.com website and a WordPress.org website. If you have a WordPress.com website, hosting is completely free and taken care of for you. Additionally, users do not have to download software onto their computer or manage web servers with this type of hosting. However, the downfall of having a WordPress.com website is that you are limited to certain features, which does not include the plugins panel. WordPress.org websites can be a lot more work but are considered to be more customizable and allow users to install plugins onto their site. All in all, if you have a WordPress.com website and you are looking to install plugins onto your site, it may be time to switch over to a WordPress.org website.
Limited Access
Another common issue for not being able to see the plugins panel is having limited access on your WordPress site. If you're not an admin and are working as a multi-site user, you may be restricted to certain functions on WordPress. Admins have full control over the site and can put limitations on your account, which may block off certain functions like the plugins panel. This is why it is best to become an admin in order to gain full access to your WordPress website.
Themes
Certain themes that have been installed onto your Wordpress site can also block off the plugins menu. All themes have different settings, functionalities, and limitations that can affect your user experience. Try changing your WordPress site to its default theme, and see if the plugins menu pops up. If this works, it may be time to invest in a new theme that better suits your website.
If the above solutions do not work for you, it may be time to call a WordPress expert to help fix the problem. Call the Computer Geek at 905.426.1784 to help with your plugins menu, as well as any WordPress related issues you might have.
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