File editing from the dashboard is still turned on

Wordpress https starts with a real fault on the site you have. The usual one is this: file editing from the dashboard is still turned on.

A specific fault, not a slogan

• File editing from the dashboard is still turned on
• An extra administrator showed up in the user list
• HTTPS is on and the admin still loads mixed content from an old plugin
• The login page is hammered all day

What gets checked

If the site is already compromised, cleanup comes before the lock-down. Locking a site that still has a strange admin user just hides the problem.

• Whether the host or a plugin is already blocking logins
• Recently modified files outside the uploads folder
• The WordPress and PHP versions
• Plugins and themes, including inactive ones

What you can send first

Tell us the address of the page and what it should have done. We look at that page and tell you the work before we start.

If the phrase you searched is broader than the fault, ignore the phrase. The fault is the job.

If you are outside Toronto, the call is the same. We say what we found and what the work is before we change the site.

Call 905-426-1784. We look at the site and tell you what the work is before it starts. The service page for this is WordPress security.