A simple text change breaks the page because it was hard-coded

When the request is webmaster work, we look at the live site first. The check we expect to matter is: a simple text change breaks the page because it was hard-coded.

A specific fault, not a slogan

• A simple text change breaks the page because it was hard-coded
• The previous person will not answer, and the site still needs a change
• There is no copy of the site anywhere but the live server
• The admin password in the folder is for an old address

What gets checked

The job is the site you already paid for. We find the host, the admin, the forms, and the parts that are hand-edited, then we make the next change without guessing.

• Domain, host, and admin access, as three separate things
• The list of changes you actually need this month
• The PHP version and what will break on the next host notice
• Whether a backup exists before the first edit

What you can send first

We do not propose a rebuild until we know the current site cannot do the thing you need. Most of the time it can, and the last person simply left.

The first job is access and a map: host, admin, forms, and which pages are safe to edit. The second job is the change you have been waiting on.

If you are outside Toronto, the call is the same. We say what we found and what the work is before we change the site.

Call 905-426-1784. We look at the site and tell you what the work is before it starts. The service page for this is a new webmaster.