Webmaster Services: the admin password in the folder is for an

When the request is webmaster services, we look at the live site first. The check we expect to matter is: the admin password in the folder is for an old address.

The failure we expect

• The admin password in the folder is for an old address
• Two people have been editing the same page
• Updates were ignored until the host forced a PHP upgrade
• Nobody knows which host account the domain uses

The pieces we open

Taking over a site means learning what is custom before changing it. The last webmaster may have left the host login, a mess of files, and no note about which page is safe to edit.

• Whether a backup exists before the first edit
• Where form mail actually goes
• Which pages are from a CMS and which are hand-built
• Domain, host, and admin access, as three separate things

After you call

We do not propose a rebuild until we know the current site cannot do the thing you need. Most of the time it can, and the last person simply left.

The first job is access and a map: host, admin, forms, and which pages are safe to edit. The second job is the change you have been waiting on.

Computer Geek works from Toronto with clients in other cities. Distance does not change the check. Access to the host and a page that shows the problem does.

Call 905-426-1784. We look at the site and tell you what the work is before it starts. The service page for this is a new webmaster.