DDoS Attack Master: the site is unreachable and the host says

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DDoS Attack Master: the site is unreachable and the host says

Ddos attack master starts with a real fault on the site you have. The usual one is this: the site is unreachable and the host says the traffic is the cause.

A specific fault, not a slogan

  • The site is unreachable and the host says the traffic is the cause
  • The site comes back and then dies again the same day
  • The host already null-routed the address
  • Customers are calling and the public page has no explanation

What gets checked

If the site fell over under a flood of requests, the owner's job is the host and the front door, not a fight with the traffic. We look at whether the host is dropping the site, whether Cloudflare or the host can absorb it, and what to tell customers while it is down.

  • Whether a CDN or Cloudflare is already in front of the DNS
  • The host ticket and what they say is saturated
  • A short status you can send to customers that does not invent a cause
  • Who is allowed to change DNS

What you can send first

Call the host and find out if they have null-routed the address or if the application is simply crashing. Those are different problems and they do not have the same fix.

We will not sell a way to aim traffic at someone, and we will not tell you to pay a stranger who wrote during the outage. The practical tools are the host and a front door such as Cloudflare, set up so mail still works.

If you are outside Toronto, the call is the same. We say what we found and what the work is before we change the site.

Call 905-426-1784. We look at the site and tell you what the work is before it starts. The service page for this is DDoS help for site owners.

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