Checkout stops on shipping or payment

When the request is zen cart master, we look at the live site first. The check we expect to matter is: checkout stops on shipping or payment.

What is usually wrong

• Checkout stops on shipping or payment
• Tax or zone settings charge the wrong amount
• The PHP upgrade turned a notice into a stopped page
• The admin is reachable and the storefront session is not

What we look at

Zen Cart stores break at checkout, shipping modules, and PHP upgrades, the same way other old carts do. The catalog may be fine while the payment step is not.

• Whether the database matches the files after a partial upgrade
• A test product and a test customer
• Template overrides that replace core files
• The error log from one failed checkout

How the job starts

Mastery is not a badge. It is whether last month's change is still working and whether someone reads the host email before the account is suspended.

After launch, the work is updates that do not take the site down, backups you can restore, and the small edits the business actually asks for.

Most of this work happens on the site you already have. You do not need to be in Toronto. The first step is still a look at the live page.

Call 905-426-1784. We look at the site and tell you what the work is before it starts. The service page for this is Zen Cart help.