Zen Cart Guru: tax or zone settings charge the wrong amount

When the request is zen cart guru, we look at the live site first. The check we expect to matter is: tax or zone settings charge the wrong amount.

A specific fault, not a slogan

• Tax or zone settings charge the wrong amount
• The PHP upgrade turned a notice into a stopped page
• The admin is reachable and the storefront session is not
• The template override is older than the cart core

What gets checked

We read the Zen Cart version and the module that failed. A new theme does not repair a shipping quote that never returns.

• The error log from one failed checkout
• The shipping and payment modules that are enabled
• Zen Cart version and PHP version
• Whether the database matches the files after a partial upgrade

What you can send first

Call with the URL. We will tell you if the problem is the kind of work we do, and what the first change would be.

Guru is a search word. The site does not get better because a page repeats it. The site gets better when the broken piece is named and changed.

If you are outside Toronto, the call is the same. We say what we found and what the work is before we change the site.

Call 905-426-1784. We look at the site and tell you what the work is before it starts. The service page for this is Zen Cart help.