StartLogic mail says the site was compromised. The person who opened the account may be gone. We need a login that still works, or the account-recovery mail to go to an inbox you control.
Once we can see files, we find the files that do not belong, remove them, and tell you how they got in before anyone reinstalls the site.
Do not open a second hosting account and point the domain at a half-copied site while the old files are still being served from somewhere. We will say which server is live.
Call 905-426-1784. We look first and tell you what the work is before it starts. Related help: website virus cleanup.
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