We look for files that do not belong and for a payment module that was edited. We do not need card numbers, and you should not email them. Your processor needs to know the same day.
We find the files that do not belong, remove them, and tell you how they got in before anyone reinstalls the site. The store can come back after that, on a page you control.
Send the host login, the admin login, and the checkout URL. A copy of the module from when it was first installed helps, if you have one.
Call 905-426-1784. We look first and tell you what the work is before it starts. Related help: osCommerce help.
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