Just Host suspension mail is the start. Customers sometimes still have the password in an old welcome email under a different company name. If that login opens the files, we can work. If it only opens billing, we cannot.
We find the files that do not belong, remove them, and tell you how they got in before anyone reinstalls the site.
Tell us the URL that shows the warning in a browser, not only the email subject. Those can be two different problems.
Call 905-426-1784. We look first and tell you what the work is before it starts. Related help: website virus cleanup.
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